● The Pencil can be used straight out of the box, with no pairing required. Just double-tap the top of the stylus to start using. (Note: A single tap or slow double tap will not turn it on).

● The Pencil doesn't support magnetic charging and can only be charged via USB-C.

● This ESR pencil is only compatible with iPad models released in 2018 or later and is not compatible with smartphones or any other touchscreen devices.

● Ensure that the pencil is sufficiently charged.

● If your iPad is connected to an Apple Pencil, the ESR Pencil will not work. Please unpair your Apple Pencil from the iPad first.

Go to Settings > Bluetooth, and make sure that Bluetooth is turned on. On the same screen, find your Apple Pencil under "My Devices". Once you have found it, tap info and "Forget this Device".

If you’re still having problems with the product, you can contact ESR Customer Support for further assistance. Make sure to briefly mention the tips you’ve already tried so that we can find a faster solution for you.

● Sometimes your Pencil may lag because of temporary glitches. To fix this, turn off your iPad and turn it back on.

● Ensure that the Pencil is sufficiently charged.

● Ensure that the tip is screwed on tight, and replace the tip if it's broken.

● Try using the Pencil without a screen protector.

If you’re still having problems with the product, you can contact ESR Customer Support for further assistance. Make sure to briefly mention the tips you’ve already tried so that we can find a faster solution for you.

Yes, this Pencil has tilt sensitivity on Apple Notes App, but it will not work on others like OneNote and GoodNotes.

No, pressure sensitivity is a patented feature of Apple Pencil.