In order to mirror the feeling of writing on paper, the protector has a matte finish. This improves your writing experience, reduces glare, and prevents smudges from building up. The protector is still highly transparent and this won’t affect day-to-day use, however the clarity of your screen will not be the same as if it wasn’t applied.

Bubbles on your device's screen protector are most likely caused by dust or air trapped between the screen and the protector. 

To remove the bubbles, use your finger or the included card to push the bubbles to the edge of the screen and out of the protector. If there is dust stuck in the protector, gently lift the nearest corner of the protector with your finger, clean the dust using the dust removal sticker, and then reapply the protector.

If you are still unable to remove the bubbles, you may need to apply a new screen protector. Please contact us if a new one is needed.

If the screen protector you ordered doesn't fit your device, please provide us with your device model name or number. We'll send you the correct size, with no returns necessary.

How to find your device model:

iPad: go to Settings > General > About > Model Name/Model Number

Please send us a photo of the item you received, along with your shipping address, and we will send a free replacement.