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ESR Lens Protector
Why doesn’t my lens protector fit?
Why was my lens protector damaged when it arrived?
Why is my lens protector so difficult to take off?
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Why doesn’t my lens protector fit?
If your lens protector doesn’t fit your phone, you may have accidentally bought the wrong size. Please get in touch with us so that we can send you the right one, no returns necessary.
Contact us  here  and tell us your phone model.
Why was my lens protector damaged when it arrived?
Sometimes lens protectors are damaged during shipping and we apologize for any damage caused during transit.
Please submit a ticket  here  so that we can send you a free replacement, no return necessary.
Why is my lens protector so difficult to take off?
The protector is secured to your lens with a powerful adhesive to ensure that it stays securely attached during normal use. Due to this, we don’t recommend using your hands to try and remove the protector. The protector is glass and needs to be removed carefully in order to avoid it shattering. Make sure to remove the protector over a hard, flat surface and away from your face.
Use a thin piece of card to gently pry off one corner of the protector. Then slowly slide the card under the glass toward the center of the protector until it comes off.
Still have a question?
Contact support and we will get back to you within 24 hours, and be sure to offer you a personalized solution.