If your case doesn’t fit your iPad, you may have accidentally bought the wrong size. Please get in touch with us so that we can send you the right one, no returns necessary.

Contact us here and tell us your iPad’s model number. The model number is 5 digits long, begins with “A”, and can be found on the back of your iPad.

Before putting on and using your case, ensure to read the included manual or watch the video above for full installation and usage instructions. If installed incorrectly, the magnetic attachment may be weak, or your stand may not work properly. If you need any help, or have any questions, please submit a ticket here.

Sometimes cases are damaged during shipping and we apologize for any damage caused during transit. Please submit a ticket here so that we can send you a free replacement, no returns necessary.