COOKIE POLICY

What are Cookies?

When you use certain ESR Products and Services, we may send one or more cookies – small text files containing a string of alphanumeric characters – to your device. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to the Service. Please review your web browser “Help” file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies, you may not be able to utilize the features of ESR Products and Services to their fullest potential. We may use third party cookies as well. For instance, we use Google Analytics to collect and process certain analytics data. ESR does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who use ESR Products and Services.

We may also automatically record certain information from your device by using various types of technology, including “clear gifs” or “web beacons” (together with cookies, “cookies and similar technologies”). This automatically collected information may include your IP address or other device address or ID, web browser and/or device type, the web pages or sites that you visit just before or just after you use a Product or Service, the pages or other content you view or otherwise interact with on a Product or Service, and the dates and times that you visit, access, or use ESR Products and Services. We also may use these technologies to collect information regarding your interaction with email messages, such as whether you opened, clicked on, or forwarded a message. This information is gathered from all users, and may be connected with other information about you.

Cookies Used by ESR

We use different types of cookies as listed below. They help us to provide and improve our service, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.

AuthenticationThese cookies and similar technologies will tell us when you log into our website, and allow us to show you appropriate and relevant information and features.

For example, these cookies and similar technologies will enable us to show you relevant social information when you are logged in and visiting other websites adopting ESR advertising plugin. We also use this information to understand how you use ESR Products and Services.
These cookies and similar technologies help keep ESR Products and Services secure and reliable. They enable security features and detect activities violating the Terms of Use and policies, such as unauthorized login and fraudulent use of our Products and Services.

SecurityFor example, when someone logs into your account from a browser or IP address different from the cookies record, you will get notified and will be able to deny such person’s access to your account. Also, these cookies and similar technologies will record requests for information from the Internet and block attacks such as attempts to steal your user content uploaded to ESR websites.
LocalizationThese cookies and similar technologies help us provide localized experiences, such as showing the website content in your preferred language.

These cookies and similar technologies help us deliver Products and Services.

Features and ServicesFor example, these cookies and similar technologies could pre-fill your user ID when you logging in, show your friends who is online, and store your preferences to provide you customized content and experiences, such as personalized suggestions.

These cookies and similar technologies help us improve user experience.

PerformanceFor example, these cookies and similar technologies help us reallocate work load among our servers. Also, they store some information on your browser or device to enable our webpage to respond faster.

These cookies and similar technologies help us understand your use of our Products and Services so that we can improve them.

Analytics and ResearchFor example, we may use these cookies and similar technologies to understand how you engage with ESR and websites to improve their features.

Cookies Used When You Use Your Mobile Device

Some mobile devices share the same features with computers, such as the support of full-featured browsers. When you are using these types of devices such as smart phones, we use cookies in a similar way to when you are using computers. Other devices may use different technologies, such as local storage, Software Development Kits (SDKs), or Advanced Programming Interfaces (APIs) to facilitate the aforementioned processes effectuated by cookies.

We may obtain or receive information about your device, our website, or other apps. We may also use these technologies to store information on your device. For example, we may receive information about the make and model of your mobile device when you are asking others for help through our website.

Reading of Particular Cookies

Browsers will send cookies for a particular domain (such as esrgear.com) to the website each time a device with those cookies accesses content from that domain. This means that if your device stores cookies for esrgear.com, it will send those cookies to ESR when it accesses a webpage at esrgear.com.

Cookies Used Without an ESR Account or After You Logout

We still use cookies if you do not have an ESR account or have logged out of your account. After you logout, we will use cookies to:

  • Identify and terminate accounts in violation of Terms of Use or ESR policies;
  • Recover your lost account;
  • Recognize use of public computers and notify you to reduce your risk of data theft;
  • Understand your interaction with our Products and Services, and those of our partners.

If you do not have an ESR account and have visited esrgear.com, we will use cookies to protect ESR Products and Services, and ESR customers from malicious activity such as denial-of-service attacks and mass creation of fake accounts.