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  • Warranty

Exchange and Refund Process:

IF the product you purchased has a quality-related issue;;
AND the product you purchased is still under warranty;;
please fill out the following form and our dedicated after-sales service staff will contact you.

We can only accept warranty applications for products purchased within the last 360 days. Our products, purchased on Amazon.com, come with a 180-day warranty. Customers who register on our website within the first 360 days from the date of purchase, can receive a 180-day warranty extension totaling 360 days from the date of purchase.

Examples:
If you purchase our product from Amazon.com on January 1st, 2018, and register on our website within the first 180 days from the date of purchase, then the product is under warranty from January 1st, 2018 to December 26th, 2018.

If you purchase our product from Amazon.com on January 1st, 2018, and register on our website after the first 180 days from the date of purchase BUT within 360 days from the date of purchase, then the product is under warranty from January 1st, 2018 to June 29th, 2018 + [the date you register on our website] to December 26th, 2018

If you purchase our product from Amazon.com on January 1st, 2018 but do not register on our website within 360 days from the date of purchase, then the product is under warranty from January 1st, 2018 to June 29th, 2018.

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Thank you for visiting our after-sales self-service web page.Here, we hope that you will be able to resolve whatever problems you are experiencing.We’re very sorry for whatever inconvenience your purchase may have caused you.
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